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WELCOME!
WELCOME!
We’re excited to have you on board! This page walks you through everything you need to complete to begin receiving assignments through the soona Collective.
ONBOARDING CHECKLIST:
steps with * must be completed before any assignments can be given!
STEP 1:
create your Worksuite account
🖋 create a collective.soona.co account *
(invoice management system)
already have an account? sign in here
STEP 2:
sign your contract
📄 sign the contract *
review the contract anytime in the terms of service page
STEP 3:
enter your direct deposit + tax info
💵 enter bank + tax information *
the account holder's name must appear on the bank account given
for minors, this may mean having a shared account with a parent
STEP 4:
create a soona account
🧰 create your soona account *
go to book.soona.co
sign up as if you are a brand (this is just for setup)
provider permissions are given at a later time
** please e-mail collective@soona.co if your account doesn't have provider permissions by the day and time of your test shoot
STEP 5:
book your test shoot
📸 book your test shoot *
go to this link and select your nearest studio
choose a date and time that works for you
new time slots are added regularly. check back if the calendar looks full or nothing fits your schedule
⚠ IMPORTANT:
You must complete your test shoot before continuing onboarding.
Please pause here and wait for your day of the shoot. Once complete, you’ll be able to add your traits and finish setting up your profile.
STEP 6:
update your availability in the soona platform
📅 set your availability*
learn how to manage assignments
STEP 8:
submit your emergency contact info
so we have someone to contact in case of an emergency
💬 Quick Reminders:
If you have dependents or minors working with you, each person must have their own Worksuite account
All communications should go to collective@soona.co (don’t send messages to individual team members)
Be sure to check your spam for emails from Worksuite. They sometimes get caught
💵 Payment Timeline:
soona now follows an end-of-following-month (EOFM) payment model for contractors. This means:
Work done in August → Paid by the end of September
We recommend submitting your invoices by the 1st of the next month to ensure timely approval. See our Payment Guide for full instructions.
📌 Policies to Know:
Cancellations: <24-hour notice = flagged, no-show = possible removal
Late arrivals: Always arrive 15 minutes early
Appearance & attire: Full-body: styled head-to-toe, Camera-ready required
Communication: Use email + Worksuite, not DM/texting individual staff
VOILA!
VOILA!
you have completed all the steps of soona onboarding! please continue to refer back to these pages + tutorials whenever you have new questions or need a refresher.
we encourage you to visit the hub often and continue to explore + learn about your services.
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