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pay rates
pay rates
each service has an hourly rate. the hourly amount varies based on service type. all rates are non-negotiable. .
NOTE: Length of shoot is not always the time block on the calendar. You get paid for all overtime or early arrival times specified in assignment notes. If servicing only part of the whole shoot, please only invoice for the specific amount of time in assignment notes and any overtime.
what qualifies for payment in a given pay cycle?
what qualifies for payment in a given pay cycle?
Invoices must be created within the correct calendar month
Example: If your shoot was July 30 and the invoice was created on August 2, it will be paid in September
Backdated services will not be automatically rolled into a previous cycle.
Once an invoice is approved, the payment will still follow the EOFM timeline , end of the following month
can multiple invoices be combined into one payment?
can multiple invoices be combined into one payment?
No.
Each invoice is processed individually based on:
When it was submitted
What month it was created in
We do not combine payments from multiple invoices or retroactively adjust them into earlier pay cycles
what happens if I accidentally include services from multiple months?
what happens if I accidentally include services from multiple months?
Invoices containing services across multiple calendar months will have out-of-scope items removed
Example: If an August invoice includes a July shoot, the July shoot will be removed and must be added to a separate invoice if not already paid
how should I structure my invoices?
how should I structure my invoices?
Keep formatting consistent for faster approvals:
Field: Entry (Example)
Item: REF#123456 – Soona Shoot 08/10
Quantity: 4.5 (duration of the shoot)
Rate: $60.00 (or your contracted rate)
Additional notes:
Round up to the nearest 0.5 hour (e.g., 4.25 → 4.5)
Add 15 mins for early arrival
Include any expenses only if pre-approved and documented
when are invoices approved?
when are invoices approved?
We try to approve all invoices within the first week of the following month
If you don’t see your invoice approved by the 10th, please reach out
when do payment issues occur?
when do payment issues occur?
Delays may happen due to:
Invoices created after the monthly deadline
Payment processor issues (rare, but impactful)
Incorrect or missing bank info in WorkSuite
Inconsistencies in formatting, service date, or missing context
We will always communicate delays via:
Collective newsletter
Direct email
Slack (for internal leads)
why was my invoice amount changed?
why was my invoice amount changed?
Invoices may be adjusted for the following reasons:
Service dates falling outside of invoice month
Formatting issues or missing booking names
Unapproved roles or expense types
Incorrect rates submitted
All changes are notated for transparency
what counts as a valid expense?
what counts as a valid expense?
Valid expenses include:
Grocery runs with a cap of $60
Must be less than 2 hours of time
Flag to Trevor if included in invoice
Expenses must be pre-approved, otherwise they may be removed during review
who do I contact for help?
who do I contact for help?
For general invoice/pay questions:
For contract or tool access:
Check WorkSuite or email if your contract hasn’t been signed
For approval follow-ups:
Wait until at least the 10th of the month, then reach out to flag
we use a third party platform called Worksuite to process payments. your bank and tax information is encrypted and secure within this platform. it is only accessible by our payments team for tax verification and to process payments. bank and tax information is required in order to process payment and be compliant with IRS tax rules and regulations.
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